Water Damage
Insurance claims for water damage can happen unexpectedly and can be difficult to detect, depending on the nature of the loss. Water damage is the most frequent type of loss reported in the insurance industry. Most property policies cover events such as frozen pipe leaks, broken pipes, appliance leaks, sewage backup, and water damage from heavy rain. However, the language of the policy can be confusing for those without prior experience in handling insurance claims.
To receive fair compensation for a water loss, it’s important to have an experienced claims advocate to guide you through the technical process of adjusting losses. The first step after a water loss is to begin proper emergency mitigation, such as removal and drying out, which should start immediately. Employing an experienced public adjuster can help you navigate this process, which can be critical to the outcome of your property damage claim. It’s crucial to ensure that the restoration process is done correctly in the first 24 hours.
Approach and Recommendations
Once you have begun the restoration process within the first 24 hours, it’s important to understand that insurance company adjusters may neglect to remove baseboards and finishings, which can prevent air circulation and lead to further damage or mold conditions. It’s also important to exercise your option to bring in your own water extraction company, restoration specialist, or dry out firm. The preferred vendor of the carrier may not always be the best choice, as they may be limited by cost constraints. However, it’s essential not to sign any work authorization forms without an agreement from the insurance company or their representative adjuster to approve the charges.
Determining the extent of the damages involves using moisture detectors, hygrometers, and infrared cameras to locate the water’s exact location. If the insurance company adjuster does not follow this protocol, the outcome of the settlement will be greatly impacted, and the complete restoration and dry-out process of the insured property could be in jeopardy.
What’s generally covered under Personal Property coverage?
· Personal belongings such as clothing, furniture, and electronic equipment
· Curtains
· Portable and window air conditioners
· Portable microwave ovens and portable dishwashers
· Carpets not included in building coverage (see above)
· Clothes washers and dryers
· Food freezers and the food in them
· Certain valuable items such as original artwork and furs (up to $2,500)
Would the loss above be covered under my homeowner’s policy as a water loss?
Probably not as there may be exclusions for water that seeps through walls.
